Cancellation Policy

What happens if you want to cancel your session?

Cancellations made up to 24 hours before a scheduled consultation will be processed without penalty.

Cancelations made with less than 24 hours notice by the client will be charged a £10 fee to cover the nutritionist’s preparation time.

In the event that the nutritionist has to cancel an appointment, the client will not be charged and the client will either be entitled to a refund on the sum paid for that session or will be able to use that payment to cover a future session either with the same nutritionist or another of their choosing.

If you do decide to change nutritionists, please notify [email protected] so we are able to transfer your details over to the new nutritionist.